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Frequently Asked Questions
No, at the moment we only deliver within the Netherlands
This depends on where you are from. Our standard delivery times are between 5 and 7 business days. However, this may vary depending on the delivery company.
At VindieWine, we strive to deliver every order carefully and in perfect condition. However, this may not always go perfectly.
Therefore, as a consumer, you have the right to cancel your order within 14 days of receipt without giving a reason.
After notifying us of your cancellation, you have another 14 days to return the product to us.
Return Conditions
To be eligible for a return, the product must be:
- Unopened and unused.
- In its original packaging;
- In the same condition as when it was received;
- Accompanied by proof of purchase or an order number.
Products returned without a prior return request cannot be accepted.
